❓ Frequently Asked Questions – SMMBix

Welcome to the SMMBix FAQ section, where we answer your most common questions about our SMM Panel services, pricing, delivery, payments, and more. Whether you’re a beginner or an experienced reseller, this page will guide you through everything you need to know.

🔹 1. What is SMMBix?

SMMBix is a powerful and affordable SMM Panel (Social Media Marketing Panel) offering instant services like Instagram followers, YouTube views, Telegram members, Facebook likes, and more. It’s used by individuals, influencers, and resellers to boost their social media presence.

🔹 2. Is SMMBix safe to use?

Yes, SMMBix is completely safe. We use secure payment gateways, protect your account data, and never require your login passwords. All services are designed to follow best practices and offer a low-risk growth solution.

🔹 3. How do I create an account?

Click on the "Sign Up" button on the homepage, fill in your basic details (email, username, password), and verify your email to activate your account. You can start using the panel immediately after logging in.

🔹 4. What services do you provide?

We offer a wide range of social media growth services, including:

  • Instagram Followers, Likes, Views

  • YouTube Views, Subscribers, Watch Hours

  • Telegram Members and Post Views

  • Facebook Page Likes and Post Engagement

  • Twitter, LinkedIn, Spotify, and more

Visit our "Services" section in the dashboard to view all available categories.

🔹 5. How fast are the services delivered?

Most services start instantly or within 1–15 minutes. Some high-volume or drip-feed services may take longer based on the queue or selected speed. Check the service description for detailed timing.

🔹 6. How do I make a payment?

We accept multiple payment methods:

  • ✅ UPI

  • ✅ Paytm

  • ✅ Bank Transfer

  • ✅ Wallet top-up via support

You can check the “Add Funds” section inside your account to view all available payment options.

🔹 7. Is there a minimum order amount?

Yes. Each service has a minimum and maximum order limit, visible in the service description. Generally, minimum orders start from just 10–100 units, depending on the platform.

🔹 8. Do you offer support?

Absolutely! Our customer support team is available 24/7 via live chat, WhatsApp, and Telegram. We assist with:

  • Failed orders

  • Refund queries

  • Fund issues

  • Custom requests

🔹 9. What is your refund policy?

If an order fails or the service is unavailable, the amount is automatically refunded to your wallet. You can then reuse that balance. We do not offer withdrawals to bank accounts once funds are added.

🔹 10. Can I resell SMMBix services?

Yes! SMMBix is reseller-friendly and offers API access. You can connect our panel with your website and resell our services under your own brand. Contact us for custom bulk pricing or white-label setup.

🔹 11. What should I do if my followers drop?

Some services come with a refill guarantee (marked with a ♻️ symbol). If followers drop within the guarantee period, submit a refill request in the “Order History” section.

🔹 12. Are these real or fake followers?

We offer both high-quality (real-looking) and bot-based followers, depending on the service. Services are clearly labeled—choose based on your needs and budget. Real-looking followers are recommended for long-term engagement.

🔹 13. Do I need to share my password?

No. We never ask for passwords. All we need is your profile link, video/post URL, or username (as per the service requirements).

🔹 14. Can I cancel an order after placing it?

You can only cancel an order before it starts processing. Once a service starts, it is not possible to stop or refund it unless it fails automatically.

🔹 15. How do I contact SMMBix?

You can reach us via:

  • 🌐 Live Chat (Dashboard)

  • 📱 WhatsApp: +91 9000233900

🛠 Need More Help?

Still have questions? Visit our Help Center, or contact our support team for live assistance.